A client received crude messages from Foodpanda’s Instagram account that was reportedly hacked.
Food delivery service Foodpanda said its Instagram account was
hacked over the weekend when a client said she received crude
messages from the account.
In a Facebook post on Monday (July 15), Foodpanda
apologized for any inappropriate messages customers possibly have received, adding
that they doesn’t have to not reply to any activity from the
account.
Replying to queries from The Straits Times,
Foodpanda said that it absolutely was liaising with
the affected client who got rude messages from the hacked
account.
“We are working intensively to
resolve the problem as
quickly as possible,” the company said.
Foodpanda’s Facebook post was in response to a
series of Instagram stories by Ms. Jenny Liang, 23, who said the company’s Instagram account sent her a string of
messages containing vulgarities on Sunday (July 14).
The vulgar messages were sent to her when Ms. Liang, who works in the programming business, criticized Foodpanda’s
delivery service once she
encountered problems along with her food order
earlier in the day.
She received a partial refund from Foodpanda
and said that the corporate had tried to
contact her.
Young Lions Instagram account loses all its
content two days after it absolutely was initially hacked.
“As a client, you should never have to experience this type of thing,” said Ms. Liang of her
disappointment with the company’s service. “Whether (Foodpanda’s Instagram
account) was hacked or not, the delivery service had issues.”